Shipping:
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Please remember, these lights are completely handcrafted and in most cases will take approximately 3 to 4 weeks to deliver, but at times may take as long as 6 to 8 weeks.
Please also note that the shipping rates for many items we sell, are weight and size based. The size of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound and sizes rounded up to the next closest inch.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Please remember, these lights are completely handcrafted and in most cases will take approximately 3 to 4 weeks to deliver, but at times may take as long as 6 to 8 weeks.
Please also note that the shipping rates for many items we sell, are weight and size based. The size of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound and sizes rounded up to the next closest inch.
Returns:
No returns will be accepted without prior authorization and a Return Merchandise Authorization number. You may return most items within 10 days of delivery for a full refund, including the return shipping costs; if the return is a result of our error (you received an incorrect or defective Light, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund much more quickly.
If you need to return an item, simply give us a call and we will be more than happy to help.
You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund much more quickly.
If you need to return an item, simply give us a call and we will be more than happy to help.
What to Expect
All Colonial Lighting lights are individually handcrafted, which means it may take us up to 4 to 6 weeks to deliver your light, depending on our schedule. We make our lights out of solid 16oz Copper and heavy 5/32" glass, and they are all prewired with U/L Listed fixtures. We also include a standard bulb(s) in the suggested size for the specific light and have custom bulbs available to order.
Since all of our lights are authentically handcrafted, slight individual variations in the material, finish, design, and/or soldering may occur.
This may include the presence of tool marks, solder runs, slight alterations in design, glass imperfections, and/or the general appearance of the piece. Although our main goal will always be to present you with a light that is aesthetically pleasing and functional, we must reserve the right to slightly vary any design to accommodate the wide variety of customizations available to you from size, material, finish, glass type, and lighting configuration.
Custom designed lights and other copper items are always available upon request. If you don't see it on our website or in our catalog, just send us an e-mail or give us a call, we'd be more than happy to help.
